The COVID-19 pandemic turned the world on its head and brought unprecedented impact on global industries.
The tenacity and speed at which the retail industry adapted to job loses, stores closures, supply-chain volatility and changes to consumer behaviour, shines a spotlight on its bright and resilient future.
Retail must seize the moment to overcome adversity and reach its full growth potential. With a new landscape come new rules and new possibilities.
Retail Summit Online 2021 "Retail's New and Resilient Future" got to the heart of the new rules of the landscape and the opportunities that lay ahead.
Curated through 80+ interviews with retailers from across the world, the Retail Summit Online programme in March enabled business leaders seize the moment and drive forward a truly new retail experience.