• THE RETAIL SUMMIT | 23-24 APRIL 2024 | DUBAI
  • THE RETAIL SUMMIT | 23-24 APRIL 2024 | DUBAI
  • THE RETAIL SUMMIT | 23-24 APRIL 2024 | DUBAI

2024 Agenda

Loading

The TRS 2024 Agenda has been intricately built upon 8 central themes, together analysing and comprehensively tackling the critical challenges and diverse opportunities facing retailers across the world. 2024 key themes include AI, Brick & Mortar, Data, Digital, Macroeconomics, Supply Chain, Sustainability & Ethics and Talent

  1.  – 
    • Macroeconomics
    • Brand Expansion
     – 
    Keynote
    A year with potentially the fewest restrictions since 2020, consumers will expect choices in how, when and where they shop. Retailers, who’ve been able to anticipate consumer needs before they are bro ...  Tell me more +
    • Macroeconomics
     – 
    In Conversation
    Prepare to be inspired and re-build your purchasing power as you discover how JD Sports have remained resilient and triumphed over the recession. Discover the key to surviving adversity and dazzle con ...  Tell me more +
    • Macroeconomics
     – 
    Panel
    In a world where storms loom large, the GCC's retail sector continued to thrive in 2023. With the UAE Central Bank expecting the country’s economy to grow by 4.3% in 2024, and GCC governments push for ...  Tell me more +
  1.  – 
    Morning Break
    • Brand Expansion
    • Brick & Mortar
     – 
    Fireside Chat
    As inflation continues, and real time wages drop, retailers are focused on enhancing brand experiences to transcend pricing. StockX will unveil their remarkable global market success and provide insig ...  Tell me more +
    • Brick & Mortar
     – 
    In an age of evolving consumer habits, personalized brand experiences have become the gold standard.  Join industry magnate Michael Murray as he unveils Frasers Group's elevation strategy, offering va ...  Tell me more +
  1.  – 
  1.  – 
    Lunch

    Network with Marketplace experts and draw inspiration from the Summit Showcase

    • Stream 1
    • Macroeconomics
    • Brand Expansion
     – 
    Panel
    In a retail renaissance, the Middle East emerges as a hub of growth and opportunity. As Dubai solidifies its status as a global shopping destination and Saudi Arabia pumps investments into colossal re ...  Tell me more +
    • Stream 2
    • Supply Chain
    • Digital
     – 
    Panel
    Revamping a retailer's technology foundation is essential for its long-term success. Yet, extensive digital transformation initiatives can be both expensive and time-consuming. Discover how retailers ...  Tell me more +
    • Stream 1
    • AI
    • Data
     – 
    Panel
    From turbocharging business processes to revolutionizing consumer connections, artificial intelligence has ignited a retail revolution. Join us for an electrifying panel that unveils the boundless pot ...  Tell me more +
    • Stream 2
    • Sustainability & Ethics
     – 
    Fireside Chat
    As conversations surrounding sustainability continue to dominate board meetings, discover how re-commerce marketplace, eBay, is spearheading the adoption of a 100% clean energy operational model and m ...  Tell me more +
    • Stream 2
    • Data
    • Supply Chain
     – 
    The Streamlined Supply Chain - Collaborating with Partners to Deliver a Frictionless Customer Experience
    Fireside Chat
    As the 'Amazon Effect' turbocharges consumer delivery expectations, returns remain a persistent challenge in the world of e-commerce. Dive into the collaborative strategies retailers have used to over ...  Tell me more +
  1.  – 
    Afternoon Break
    • Stream 1
    • Data
    • Brick & Mortar
     – 
    Panel
    Navigate the complexities of in-store digital transformation and hear from the brands that are radically transforming their architecture and operating models. Discover how leading retailers are innova ...  Tell me more +
    • Stream 2
    • Digital
     – 
    Panel
    With the global e-commerce market set to grow 9.4% in 2024, and mobile shopping gaining favour amongst younger generations, retailers are presented with ripe opportunity. Explore how retailers can enh ...  Tell me more +
    • Stream 1
    • Brick & Mortar
     – 
    Fireside Chat
    As retailers use pop-up spaces to captivate and excite consumers, explore how British-Nigerian beauty brand, Liha Beauty, are creatively engaging with their consumers through community led workshops. ...  Tell me more +
    • Stream 2
    • Brand Expansion
     – 
    Fireside Chat
    As retailers seek out strategic alliances to carve their niche in market, how can brands successfully leverage these partnerships to advance their competitive edge in the marketplace? As marketing tea ...  Tell me more +
    • Stream 1
    • Macroeconomics
    • Brand Expansion
     – 
    Fireside Chat
    Dive into the heartbeat of Africa's burgeoning urban landscape, thriving e-commerce, growing populace, and soaring GDP. Explore the strategies for entering African markets and witness how regional ret ...  Tell me more +
    • Stream 2
    • Digital
     – 
    Use Case
    With the number of metaverse users forecast to exceed 1.4 billion by 2030, discover how immersive virtual is reshaping the retail. Join Christofle, the first luxury tableware brand to enter web3, as t ...  Tell me more +
    • Stream 1
    • Talent
     – 
    • Stream 2
    • Digital
     – 
    Panel
    As of April 2023, the global count of internet users reached a staggering 5.18 billion, encompassing 64.6 percent of the world's population. As social media reshapes consumer shopping behaviour, delve ...  Tell me more +
  1.  – 
    Women in Retail
    Women in Retail

    17:45 – 19:00

    A 39% female audience is a good start – but we’re not done yet!

    Championing a diverse and balanced retail world is mission-critical to TRS. We are fanatical about championing womens’ achievements and providing a platform to celebrate bravery and success.

    The exclusive Women in Retail reception, set amongst the stars in a sumptuous setting, brings together 3 inspirational leaders who have smashed through every barrier and created their own journeys.

  1.  – 
    Sky Party

    17:45 - 20:00

    Take to the Sky with live music, cocktails and entertainment at Dubai’s newest iconic rooftop venue after the 1st day of learning and discovery. With Insta-ready backdrops, Cloud 22 is the perfect place to take in the views of the iconic Palm Island, the Arabian Sea and Dubai’s captivating skyline whilst sipping a signature cocktail. All registered TRS 2024 attendees welcome.

    • Digital
     – 
    Fireside Chat
    • Brick & Mortar
     – 
    Fireside Chat
    Due to open in 2026, Project Yalong Bay is set to draw over 16 million visitors annually by 2030 - presenting substantial economic opportunities for both tourism and domestic businesses. Join peers to ...  Tell me more +
    • Sustainability & Ethics
    • Supply Chain
     – 
    Panel
    As ethics and sustainability reshape retail, join us on a journey through the transformative shifts driven by consumer demand. As retailers expand their sustainability horizons, this panel will delve ...  Tell me more +
  1.  – 
    Morning Break
    • Stream 1
    • Talent
     – 
    Panel

    Despite progress in achieving workplace equality, only 10.4% of Fortune 500 companies were led by women in 2023. While the inclusion of just 8 black CEOs on the list marked the highest number since the inception of the Fortune 500 in 1955, there is still work to be done. Explore the insights from influential retail executives advocating for diversity in the workplace and paving the way for the next generation. 

    • Promoting retailing as a long-term career path 

    • Collaborating with universities and educational institutions.

    • Equity in the workplace - providing fair opportunities for talent advancement.  

    • Stream 2
    • Sustainability & Ethics
     – 
    Roundtable A
    As the EU reinforces its commitment to climate action, inspiring global climate goals, retailers are actively equipping consumers and future-proofing their strategies against the proposed DDP regulati ...  Tell me more +
    • Stream 2
    • Data
     – 
    Roundtable B
    As retailers continue to develop their omni-channel strategies, payments are often overlooked. Explore the innovative ways in which retailers are creatively employing payment tools to boost operationa ...  Tell me more +
    • Stream 1
    • Brand Expansion
    • Digital
     – 
    Fireside Chat
    Since co-founding HUDA Beauty with her sisters, social media powerhouse, Mona Kattan, has grown from strength to strength. With an engaged a community of more than 3 million followers, this session wi ...  Tell me more +
    • Stream 1
    • Brick & Mortar
     – 
    Panel
    Whilst the popularity of online shopping continues to surge, in-store experiences remain a cherished pastime for both locals and tourists. Discover how enterprise retailers are elevating their store d ...  Tell me more +
    • Stream 2
    • Talent
     – 
    Unlocking the Power of Intergenerational Teams - Elevating Employee Engagement and Management Excellence
    Roundtable C
    The vibrant mix of generations in today's workforce brings a wealth of skills and experience, but it also introduces distinct communication challenges. Join this session to explore how retail leaders ...  Tell me more +
    • Stream 2
    • Sustainability & Ethics
     – 
    Roundtable D
    As consumers' views on products and experiences steer their spending habits, retailers have numerous avenues to mirror their brand values. Whether it's backing International Women's Day or championing ...  Tell me more +
    • Stream 1
     – 
    As consumer preferences evolve, how are brands effectively incorporating digital tools to stay ahead? Join this session to explore the intriguing ways in which brands are adopting innovative and futur ...  Tell me more +
    • Stream 2
    • Supply Chain
     – 
    Roundtable E
    As local brands seek to expand into new markets, this roundtable will delve into how retailers can remain agile and robust amidst the risks associated with global expansion. Amongst other topics, atte ...  Tell me more +
    • Stream 2
    • Sustainability & Ethics
    • Brick & Mortar
     – 
    Roundtable F
    Whilst many British retailers shift from standalone stores to in-store concessions, the UAE experiences heightened competition for top-tier mall and shopping district locations This roundtable will co ...  Tell me more +
  1.  – 
    Lunch

    Network with Marketplace experts and draw inspiration from the Summit Showcase

    • Digital
    • Brick & Mortar
     – 
    Fireside Chat
    As consumers become increasing digitally native and shopping dynamics continue to shift, how can retailers redefine and distinguish their store experiences? We'll speak with Sharon Price John to hear ...  Tell me more +
    • Digital
     – 
    Use Case
    As global tourism continues to thrive, a recent report found that the duty-free retailing market is set to grow 15.9% by 2029. Explore how major international retailer, Avolta, are taking advantage of ...  Tell me more +
    • Sustainability & Ethics
    • Digital
     – 
    Panel
    As Gen-Z carve out their influence on market trends, discover how retailers are successfully winning over younger consumers. As the volume of Gen-Z consumers continue to grow, our visionary panellists ...  Tell me more +
    • Digital
     – 
    Panel
    In the ever-evolving landscape of retail, the omni-channel experience has emerged as a game-changer. Delve into the core elements of a successful omni-channel strategy and unveil how brands leveraging ...  Tell me more +
  1.  – 
    Closing Remarks from The Retail Summit
  1.  – 
    Close of TRS 2024 & Canapes on the Balcony