• THE RETAIL SUMMIT | 23-24 APRIL 2024 | DUBAI - LAST CHANCE: PRICE INCREASE 3 NOVEMBER 2023!
  • THE RETAIL SUMMIT | 23-24 APRIL 2024 | DUBAI - LAST CHANCE: PRICE INCREASE 3 NOVEMBER 2023!
  • THE RETAIL SUMMIT | 23-24 APRIL 2024 | DUBAI - LAST CHANCE: PRICE INCREASE 3 NOVEMBER 2023!

2024 Agenda

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The TRS 2024 Agenda has been intricately built upon 8 central themes, together analysing and comprehensively tackling the critical challenges and diverse opportunities facing retailers across the world. 2024 key themes include AI, Brick & Mortar, Data, Digital, Macroeconomics, Supply Chain, Sustainability & Ethics and Talent

  1.  – 
    • Macroeconomics
    • Brand Expansion
     – 
    Inflation, Geo-Politics, and Retail in 2024 - Unpacking the Macroeconomic Landscape
    Keynote
    The global stage has been set ablaze with economic uncertainties and political drama - sending shockwaves through supply chains, shaking consumer confidence, and reshaping trade dynamics. Discover the ...  Tell me more +
    • Macroeconomics
     – 
    Adapting to Shifting Economic Tides - Evolving Consumer Behaviours and Demonstrating Economic Resilience
    In Conversation
    Prepare to be inspired and re-build your purchasing power as you discover how JD Sports have remained resilient and triumphed over the recession. Discover the key to surviving adversity and dazzle con ...  Tell me more +
    • Macroeconomics
     – 
    Championing Retail in the GCC - Navigating Market Expansion and Amplifying Innovation
    Panel
    In a world where storms loom large, the GCC's retail sector continued to thrive in 2023. With the UAE Central Bank expecting the country’s economy to grow by 4.3% in 2024, and GCC governments push for ...  Tell me more +
  1.  – 
    Morning Break
    • Brand Expansion
    • Brick & Mortar
     – 
    The Marketplace Evolution - Transforming the Online/Offline Experience
    Fireside Chat
    As inflation continues, and real time wages drop, retailers are focused on enhancing brand experiences to transcend pricing. StockX will unveil their remarkable global market success and provide insig ...  Tell me more +
    • Brand Expansion
     – 
    Localising Global Retail - Balancing Brand Identity with Cultural Authenticity
    Fireside Chat
    As brands expand internationally, they seek effective brand promotion tailored to regional flavours and cultural nuances. Authentic Brands Group will provide retailers with insights and guidance into ...  Tell me more +
    • AI
    • Data
     – 
    Beyond Personalization - How is AI Elevating the Consumer Experience?
    Panel
    From turbocharging business processes to revolutionizing consumer connections, artificial intelligence has ignited a retail revolution. Join us for an electrifying panel that unveils the boundless pot ...  Tell me more +
  1.  – 
    Lunch

    Network with Marketplace experts and draw inspiration from the Summit Showcase

    • Stream 1
    • Macroeconomics
    • Brand Expansion
     – 
    Expanding into the Middle East-What is the Winning Recipe for Entering the Region?
    Panel
    In a retail renaissance, the Middle East emerges as a hub of growth and opportunity. As Dubai solidifies its status as a global shopping destination and Saudi Arabia pumps investments into colossal re ...  Tell me more +
    • Stream 2
    • Sustainability & Ethics
     – 
    Mindful Consumption and the Circular Economy - Facilitating Innovation with Sustainable Merchandise
    Panel
    As the demand for sustainable and second-hand treasures shifts from the fringes to the forefront, discover how retailers are pioneering a circular economy renaissance. Hear from visionary retailers bl ...  Tell me more +
    • Stream 1
    • Brand Expansion
     – 
    Collaborative Innovations - Building Brand Visibility and Empowering Market Platforms
    Fireside Chat
    As retailers seek out strategic alliances to carve their niche in market, how can brands successfully leverage these partnerships to advance their competitive edge in the marketplace? As marketing tea ...  Tell me more +
    • Stream 2
    • Data
     – 
    Data-Driven Decision Making - Using Analytics to Improve Consumer Engagement and Drive Operational Efficiency
    Fireside Chat
    As retailers amass a wealth of consumer data from their digital channels, discover how retailers are deciphering insights and harnessing omnichannel data to tailor engagement and enhance decision-maki ...  Tell me more +
    • Stream 1
    • Brand Expansion
     – 
    Adapt and Evolve - Engaging with Consumers and Enhancing Brand Equity
    Fireside Chat
    As brand experiences shape customer loyalty, how can retailers re-vamp their brand equity strategies to improve engagement? Explore how fashion giant, Forever 21, bounced back from the brink of collap ...  Tell me more +
    • Stream 2
    • Digital
     – 
    Unlocking Commercial Opportunities in the Metaverse - Setting Up Shop and Delivering an Immersive Experience
    Use Case
    With the number of metaverse users forecast to exceed 1.4 billion by 2030, discover how immersive virtual is reshaping the retail. This use case will explore how one prolific retailer has embraced inn ...  Tell me more +
  1.  – 
    Afternoon Break
    • Stream 1
    • Brick & Mortar
     – 
    Pioneering a Captivating Store Experience - Embracing Digital Tools and Demonstrating Originality
    Panel
    Whilst the popularity of online shopping continues to surge, in-store experiences remain a cherished pastime for both locals and tourists. As retailers continue to adapt to in-store tech and elevate t ...  Tell me more +
    • Stream 2
    • Digital
     – 
    How to Excel in E-Commerce - Elevating the Consumer Experience and Optimising Brand Fulfilment
    Panel
    With the global e-commerce market set to grow 9.4% in 2024, and mobile shopping gaining favour amongst younger generations, retailers are presented with ripe opportunity. Explore how retailers can enh ...  Tell me more +
    • Stream 1
    • Brick & Mortar
     – 
    Cultivating Community Engagement - Connecting with Consumers through Pop Ups and Interactive Workshops
    Fireside Chat
    As retailers use pop-up spaces to captivate and excite consumers, explore how British-Nigerian beauty brand, Liha Beauty, are creatively engaging with their consumers through community led workshops. ...  Tell me more +
    • Stream 2
    • Digital
     – 
    Nurturing Relationships with Mobile Consumers - Personalising the Digital Brand Experience
    Fireside Chat
    In an age of evolving consumer habits, personalized brand experiences have become the gold standard. This discussion will unveil how retailers are maximising engagement and harnessing customer data to ...  Tell me more +
    • Stream 1
    • Brick & Mortar
     – 
    • Stream 2
    • Digital
     – 
    Maximising the Benefits of Influencer Marketing - Connecting with Untapped Audiences and Enhancing Brand Image
    Fireside Chat
    As the social media surge opens new marketing avenues, discover how retailers are forging partnerships with influencers to captivate potential customers. Discover how retailers are re-defining their p ...  Tell me more +
    • Stream 1
    • Talent
     – 
    Crafting a Vibrant Company Culture - Imbedding Company Values and Nurturing Talent in Retail
    Panel
    As the workplace undergoes a transformation, retailers face the challenge of meeting heightened employee expectations. Hear from visionary market leaders and discover how retailers are both embracing ...  Tell me more +
    • Stream 2
    • Macroeconomics
    • Brand Expansion
     – 
    Seizing Opportunities in Emerging Markets - Capturing Retail Expansion in Africa
    Panel
    Dive into the heartbeat of Africa's burgeoning urban landscape, thriving e-commerce, growing populace, and soaring GDP. Explore the strategies for entering African markets and witness how regional ret ...  Tell me more +
    • Stream 2
    • Data
    • Supply Chain
     – 
    The Streamlined Supply Chain - Collaborating with Partners to Deliver a Frictionless Customer Experience
    Fireside Chat
    As the 'Amazon Effect' turbocharges consumer delivery expectations, returns remain a persistent challenge in the world of e-commerce. Dive into the collaborative strategies retailers have used to over ...  Tell me more +
  1.  – 
    Women in Retail

    17:45 – 19:00

    A 39% female audience is a good start – but we’re not done yet!

    Championing a diverse and balanced retail world is mission-critical to TRS. We are fanatical about championing womens’ achievements and providing a platform to celebrate bravery and success.

    The exclusive Women in Retail reception, set amongst the stars in a sumptuous setting, brings together 3 inspirational leaders who have smashed through every barrier and created their own journeys.

  1.  – 
    Beach Party

     

    17:45 - 20:00

    Set on the pristine, private beach of arguably the most luxurious hotel in Dubai, Atlantis The Royal, the Beach Party is the perfect place to unwind and socialise after a day of learning and discovery.

    With a DJ, live band and signature cocktails, guests can relax and continue networking long after the sun has set on Dubai’s icon skyline.

    • Talent
     – 
    Unlocking the Power of Intergenerational Teams - Elevating Employee Engagement and Management Excellence
    Leadership Coaching
    The vibrant mix of generations in today's workforce brings a wealth of skills and experience, but it also introduces distinct communication challenges. Join this session to explore how retail leaders ...  Tell me more +
    • Sustainability & Ethics
    • Supply Chain
     – 
    Aligning Consumer Expectations for a Better World - Improving Sustainable Practice within the Supply Chain
    Panel
    As ethics and sustainability reshape retail, join us on a journey through the transformative shifts driven by consumer demand. As retailers expand their sustainability horizons, this panel will delve ...  Tell me more +
  1.  – 
    Morning Break
    • Stream 1
    • Digital
    • Brick & Mortar
     – 
    Fireside Chat
    As consumers become increasing digitally native and shopping dynamics continue to shift, how can retailers redefine and distinguish their store experiences? We'll speak with Sharon Price John to hear ...  Tell me more +
    • Stream 2
    • Sustainability & Ethics
     – 
    Demystifying Digital Product Passports - Enabling Transparency and Building Trust with Consumers
    Roundtable A
    As the EU reinforces its commitment to climate action, inspiring global climate goals, retailers are actively equipping consumers and future-proofing their strategies against the proposed DDP regulati ...  Tell me more +
    • Stream 2
    • Brand Expansion
     – 
    Accelerating your Expansion Ambitions - Demonstrating Sovereignty over Global Supply Chains
    Roundtable B
    As local brands seek to expand into new markets, this roundtable will delve into how retailers can remain agile and robust amidst the risks associated with global expansion. Amongst other topics, atte ...  Tell me more +
    • Stream 1
    • Brand Expansion
    • Digital
     – 
    The Making of Kayali - Building a Home-Grown Brand which Speaks to a Global Audience
    Fireside Chat
    Since co-founding HUDA Beauty with her sisters, social media powerhouse, Mona Kattan, has grown from strength to strength. With an engaged a community of more than 3.9 million followers, this session ...  Tell me more +
    • Stream 1
    • Digital
     – 
    Clicks, Shares, and Shopping Carts - Delivering Compelling Content and Building Online Communities
    Panel
    As of April 2023, the global count of internet users reached a staggering 5.18 billion, encompassing 64.6 percent of the world's population. As social media reshapes consumer shopping behaviour, delve ...  Tell me more +
    • Stream 2
    • Macroeconomics
    • Data
     – 
    Remaining Competitive in a Price Sensitive Market - Building a Customer Centric Pricing Strategy
    Roundtable C
    As inflation tightens its grip on global economies, retailers grapple with margin erosion. Join this exclusive session to discover strategies how retailers are anticipating consumer value and setting ...  Tell me more +
    • Stream 2
    • AI
    • Talent
     – 
    Clearing the Path for Generative AI – Implementing and Streamlining Business Processes
    Roundtable D
    Investigate the seamless integration of generative AI and explore the critical elements paramount for crafting an efficient operational model.  Join this exclusive discussion to explore how retailers ...  Tell me more +
    • Stream 1
    • Supply Chain
    • Digital
     – 
    Empowering Digital Innovation – Leveraging Emerging Technologies Throughout the Value Chain
    Panel
    Revamping a retailer's technology foundation is essential for its long-term success. Yet, extensive digital transformation initiatives can be both expensive and time-consuming. Discover how retailers ...  Tell me more +
    • Stream 2
    • Sustainability & Ethics
     – 
    Activism and the Rise of the Conscious Consumer - Aligning and Demonstrating Social Values
    Roundtable E
    As consumers' views on products and experiences steer their spending habits, retailers have numerous avenues to mirror their brand values. Whether it's backing International Women's Day or championing ...  Tell me more +
    • Stream 2
    • Brick & Mortar
     – 
    Elevating the Landlord-Tenant Relationship - Reshaping Leases and Transforming the Shopping Experience
    Roundtable F
    Whilst many British retailers shift from standalone stores to in-store concessions, the UAE experiences heightened competition for top-tier mall and shopping district locations This roundtable will co ...  Tell me more +
  1.  – 
    Lunch

    Network with Marketplace experts and draw inspiration from the Summit Showcase

    • Macroeconomics
    • Digital
     – 
    Thriving in the Digital Era - Insights from China's Ecommerce Triumph
    Fireside Chat
    Generating just shy of 50% of the world’s retail transactions, China remains a giant of the retail world. As China’s e-commerce market continues to grow at an unprecedented rate, explore the ingredien ...  Tell me more +
    • Sustainability & Ethics
    • Digital
     – 
    Crafting the Future of Retail - Harmonizing Gen-Z Shopping Preferences and Values
    Panel
    As Gen-Z carve out their influence on market trends, discover how retailers are successfully winning over younger consumers. As the volume of Gen-Z consumers continue to grow, our visionary panellists ...  Tell me more +
    • Digital
     – 
    The Transformation of Airport Shopping - Flourishing in an Era of Tourism Prosperity
    Use Case
    As global tourism continues to thrive, a recent report found that the duty-free retailing market is set to grow 15.9% by 2029. Explore how major international retailer, Avolta, are taking advantage of ...  Tell me more +
    • Digital
     – 
    Elevating Digital Touchpoints - Delivering a Best-In-Class Omnichannel Experience
    Panel
    In the ever-evolving landscape of retail, the omni-channel experience has emerged as a game-changer. Delve into the core elements of a successful omni-channel strategy and unveil how brands leveraging ...  Tell me more +
  1.  – 
    Closing Remarks from The Retail Summit
  1.  – 
    Close of TRS 2024 & Canapes on the Balcony