About The Summit

In an era of ‘Retail’s New and Resilient Future’, the inaugural Retail Summit Online featured 91 global speakers from retail, hospitality, and F&B who are driving innovation and building customer-centric experiences to win in the new landscape. 

Some of the most inspiring, trailblazing and diverse brands operating today, including Manolo Blahnik, Mercedes-Benz Italia, AWWG, AEON Retail, Burger King, YOOX NET-A-PORTER GROUP Fashion Division, Mulberry, New Balance took to the virtual stage.

All 35 sessions are now available for you to watch and enjoy at your leisure.

Due to unprecedent demand and overwhelming positive feedback, the Retail Summit Online will be returning later in 2021. Visit regularly for the latest speakers and agenda.

Hard Hitting Topics



“What an insightful and inspirational two days it has been!

I am leaving with some very practical and relevant information. Thank you!

And thank you for taking the risk of carrying it out online this year! For those who find it hard to travel and attend Summits like these (due to work and family obligations), its amazing to have the opportunity to attend one online.

Additionally the speakers somehow felt so close/reachable. The experience is very different watching such prominent figures on stage in comparison to seeing them on your computer screen, talking from their homes or offices, almost as if as you were having a one-to-one facetime meeting with them. And the fact that there was time for Q&A (in some cases) was amazing – it would take much more courage to ask something in a physical summit, surrounded by a large crowd, as compared to doing it behind a screen.

Congratulations! Great work! Without a doubt, a very recommendable Online Summit.”
Attendee from BESTSELLER