logoRetail summit
9-10 March 2021 | Atlantis, Dubai

Uniting global retail leaders

Webinar - Retail Reimagined: The New Era For Customer Experience

Webinar - Retail Reimagined: The New Era For Customer Experience

Last week we were joined by New Balance, ETAM Group, Empik Group and McKinsey & Company to discuss 'The new era for customer experience'.

Together we explored the radical transformation in consumer expectations and asked how retailers can emerge stronger than ever.


Latest webinars from iRetailConnect


The only global gathering that explores the convergence of retail with technology, experience and hospitality.

The Retail Summit unites global, c-level executives from retail and parallel industries to create and debate the future of commerce.

Facilitating discussions throughout the retail ecosystem and beyond, the Summit turns a spotlight on young, ambitious brands changing the face of retail and the legacy icons leading the way.

In 2020, the Summit will explore the hyper-connected consumer. This customer needs a fast, convenient, frictionless shopping experience, and they need it all on the go. Transactional relationships are no longer enough.

From engaging the “we” generation to enhancing new customer experiences across all channels, do not miss this opportunity to meet and connect with the brightest minds in the industry and take away impactful insights.


What to expect at The Retail Summit







Event Partners

Platinum Partner

Trade Enablement Partner

Gold Partners

Silver Partners

Strategic Partners

Experience Partner