Home - The Retail Summit 2020 - Uniting Global Retail Leaders

The only global gathering that explores the convergence of retail with technology,

experience and hospitality.

The Retail Summit unites global, c-level executives from retail and parallel industries to create and debate the future of commerce.

Facilitating discussions throughout the retail ecosystem and beyond, the Summit turns a spotlight on young, ambitious brands changing the face of retail and the legacy icons leading the way.

In 2020, the Summit will explore the hyper-connected consumer. This customer needs a fast, convenient, frictionless shopping experience, and they need it all on the go. Transactional relationships are no longer enough.

From engaging the “we” generation to enhancing new customer experiences across all channels, do not miss this opportunity to meet and connect with the brightest minds in the industry and take away impactful insights.

DOWNLOAD 2020 EVENT PREVIEW

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FREDRIK MALM

President, Europe & International, COACH
HE HAMAD BUAMIM

President and CEO, Dubai Chamber of Commerce & Industry
MANJU MALHOTRA

Chief Operating Officer, Harvey Nichols
RADEK JELINEK

President and CEO, Mercedes-Benz Italia
ROBERT BROZIN

Co-Founder, Nandos

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VIEW ALL SPEAKERS

Inspirational stories, amazing conversations and collaborations with global thought leaders, my peers and wonderful attendees. I came away with a wealth of knowledge that I am confident will be beneficial for continued ambitious and robust growth.

Lyndon Cormack
Co-Founder, Herschel Supply Co.
A truly professional, innovative and globally minded Retail Summit. The hospitality, content and professionalism was second to nine. A great experience.

Chris Davis
VP, Global Marketing, New Balance
Truly outstanding. It was fantastic for any business that wants to stay ahead of the global business curve when it comes to technology, experience and hospitality.

Edie Rodriguez
Chairman, Americas, Ponant Cruises
Once again, thanks for an excellent Summit, and I mean it. Quality of speakers, specially the keynotes, was superb. I look forward to next year’s summit.

Vikram Idnani
CIO, Reliance Retail
We were very impressed by the calibre of those in the room at The Retail Summit. We met with decision makers from various businesses that have the ability to transform our trajectory as brand in the months and years to come.

David Lochhead
Founder, Finlay and Co.

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THE RETAIL SUMMIT EXPLORES THE HYPER CONNECTED CONSUMER APPEAL

04 Feb 2020 The Retail Summit

January 2020, Dubai, UAE: As new digital platforms emerge and innovate, the relationship between the consumers and retailers are constantly evolving, affecting the global retail landscape and mindset. ...

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Connected Consumers – Shaping the Future of Retail

04 Feb 2020 Euromonitor International

Euromonitor International explores the drivers behind the connected consumer megatrend and how the trend will shape the global retailing industry over the next five years. Download the report now

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Sandra Campos

13 Jan 2020 Sandra Campos

Click below to hear the full podcast.

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Speaker Spotlight on… Colleen Caslin

09 Nov 2019

I acquired my fine jewellery expertise in the US and in Europe working with top tier global brands such as: Verdura, Belperron, Graff USA, Seaman Schepps, Asprey & Garrard, Chaumet, Paris and Tiffany ...

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