The Retail Summit Welcome

Digital disruption and a change in consumer expectations are driving a profound transformation in retail.

A new generation of retailers are delivering a winning combination of outstanding service and ground-breaking use of technology to deliver the memorable shopping experiences that consumers crave.

The Retail Summit facilitates discussion across the ecosystem including how to innovate, embrace digital and build an agile organisation, enabling you to thrive in this environment.

2019 Post Show Report

The Retail Summit's inaugural edition brought together over 900 senior global retail professionals, providing two days of amazing content from 80+ international speakers

View the report

View the 2019 Agenda

Take a look at a detailed outline of all the sessions in our 2019 programme. Attendees gained knowledge from 80+ international speakers who ensured that the audience left with tangible takeaways.

View the agenda

"I came away with a wealth of knowledge that I am confident will be beneficial for continued ambitious and robust growth"

Lyndon Cormack
Co-Founder, Herschel Supply Co.
“A truly professional, innovative and globally minded Retail Summit.”

Chris Davis
Vice President, Global Marketing, New Balance
“It was fantastic for any business that wants to stay ahead of the global business curve when it comes to technology, experience and hospitality.”

Edie Rodriguez
Chairman, Americas, Ponant Cruises
“The quality of speakers, especially the keynotes, was superb. I look forward to next year’s summit.”

Vikram Idnani
CIO, Reliance Retail
"We met with decision makers from various businesses that have the ability to transform our trajectory as a brand in the coming months."

David Lochhead
Founder, Finlay and Co.
"The Retail Summit gave me an unprecedented opportunity to consider retail global trends and thinking."

Jane Canny
Chief Executive, ThankU Digital, Edcon