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This webinar explores the tactics retailers should be deploying to build customer loyalty in one of the most unique times in retail. -
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In this session, speakers from Pandora, PUMA and Chiquelle explore how the Covid-19 crisis has forced retailers to tear down channel-thinking and put the customer front and centre. -
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Hear how Time Out Market, Highsnobiety and Fred Segal have innovated during COVID-19, creating new revenue streams by maximising and understanding the reach of their brand. -
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Based on data insights from analysis of 5.29m shoppers, this session tracks consumer reactions to COVID-19, looking at they have adapted to the situation and exploring what comes next.
Latest Webinars
The only global gathering that explores the convergence of retail with technology, experience and hospitality.
The Retail Summit unites global, c-level executives from retail and parallel industries to create and debate the future of commerce.
Facilitating discussions throughout the retail ecosystem and beyond, the Summit turns a spotlight on young, ambitious brands changing the face of retail and the legacy icons leading the way.
In 2020, the Summit will explore the hyper-connected consumer. This customer needs a fast, convenient, frictionless shopping experience, and they need it all on the go. Transactional relationships are no longer enough.
From engaging the “we” generation to enhancing new customer experiences across all channels, do not miss this opportunity to meet and connect with the brightest minds in the industry and take away impactful insights.
What to expect at The Retail Summit
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Inspirational stories, amazing conversations and collaborations with global thought leaders, my peers and wonderful attendees. I came away with a wealth of knowledge that I am confident will be beneficial for continued ambitious and robust growth.
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A truly professional, innovative and globally minded Retail Summit. The hospitality, content and professionalism was second to nine. A great experience.
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Truly outstanding. It was fantastic for any business that wants to stay ahead of the global business curve when it comes to technology, experience and hospitality.
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Once again, thanks for an excellent Summit, and I mean it. Quality of speakers, specially the keynotes, was superb. I look forward to next year’s summit.
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We were very impressed by the calibre of those in the room at The Retail Summit. We met with decision makers from various businesses that have the ability to transform our trajectory as brand in the months and years to come.
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