Hosted by iRetail Connect in partnership with SessionM (a Mastercard Company), this webinar explores key trends and factors impacting the customer loyalty. It provides solutions for successful next generation loyalty strategies and top tips for redefining brand loyalty in a post-pandemic retail market.

Here's what you can expect to learn from this webinar:
• Recent changes in the loyalty landscape and their impact on traditional customer loyalty programs
• Global loyalty technology investment trends
• Personalisation approaches to engaging and inspiring consumers to return, and much more!

Moderated by: Alpay Akdemir, Principal – Retail & Commerce, SessionM (a Mastercard company)

Speakers include:
• Vicky Elliot, Senior Director Insights, CRM and Loyalty, Jumeirah Group
• Anand Venkatasamy, VP Customer Base Management and Partnerships, E&
• Rahul Kucheria, VP Loyalty and Payments, ADNOC
• Kashmira Motiwalla, Head of Loyalty, Majid Al Futtaim

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