logoRetail summit
9-10 March 2021 | Atlantis, Dubai

30 Apr 2020

Retail on the Front Line

Alex
Retail on the Front Line
What does leading from the front line look like? In the face of the Coronavirus pandemic, balancing business performance against the safety of workers and customers is paramount. But how can businesses focus on the bottom line whilst doing everything they can to protect their customers and employees, particularly once lockdown has lifted?

Join three global leaders from the retail and hospitality sectors to discuss how organisations can, and should, put their people and customers first.

Speakers:
  • Piyush Kumar Chowhan, Group CIO, LuLu Group International
  • Marloes Knippenberg, CEO, Kerten Hospitality
  • Chieh Huang, CEO, Boxed
Moderator:
  • Ben Gale, Regional VP, Diebold Nixdorf
Discussion points: 
  • What measures are retailers taking to protect their frontline staff and customers?
  • How can businesses continue to trade without damaging their brand?
  • How are those operating on the ground managing this surge in demand?
  • What will operational excellence look like once the pandemic is over?

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