Health and safety measures

Providing a safe environment during The Retail Summit 2022 is a priority, and we will be implementing the strictest health and safety measures as per the regulations stipulated by DTCM.

Visit for further details.

We will be observing all social distancing measures at the time of the Summit to ensure each attendee’s safety, health and peace of mind.

All attendees have a shared responsibility in event safety, and must take actions to protect themselves and others from COVID-19 (including providing their own face covering and washing hands regularly). If an attendee is displaying symptoms (including a high temperature, dry cough, fatigue) they will be asked to leave the Summit. Attendees will be asked at registration to self-certify that they do not have symptoms and will comply with the event’s safety policies and procedures including wearing face coverings, physical distancing, and other determined requirements. Violation of policies will cause removal from the event.

Attendees are solely responsible for complying with any travel measures stipulated by the country of departure and arrival, and the respective airline.

If you have any further questions regarding Covid-19 protocols at The Retail Summit, please contact us at


Delegate access to the Dubai Exhibition Centre

As part of a comprehensive COVID-19 Risk Management Plan, visitors and delegates aged 18 and above will be required to present a proof of vaccination or a negative PCR test taken within 72 hours prior to accessing the DEC.

These entry requirements will be checked at the 2020 Plaza Pedestrian Screening Area.

*Expo 2020 retains the flexibility to introduce new measures in accordance with changes in UAE legal requirements. 



The type of visa needed to enter Dubai depends on several factors such as your nationality, the purpose of your planned visit and its duration. To view a list of countries that do not require advance visa arrangements to enter the UAE, see more detailed information below.

Please note:     

  • Citizens of specific countries can receive a 30-day visa upon arrival from the date of entry with their standard passport
  • The visa is extendable. In the event that the visa is extended, it will total 60 days from the date of entry
  • Passports should be standard and valid for more than six months
  • This visa is considered a multi-entry visa, which allows the visa holder to consume the 30-day visa validity regardless of whether the visa holder is inside or outside the UAE.
  • If the visa holder spends any time outside of the UAE during the 30-day period when the visa is valid, these days are subsequently added on to the period that the visa is valid for, once the visa holder returns to the UAE.
  • The Retail Summit can not be held responsible should your Visa not be approved for any reason.

Detailed Visa information



Although Dubai is a very modern city, one has to remember that this is still a Muslim city with Islamic cultures and heritage. We have created the below guidelines when visiting this world renowned city. 

Dress Code

Dubai is a cosmopolitan city with diverse cultures. Swimwear is acceptable on beaches, in pool and spa areas and for water-based entertainment but is not   appropriate in areas such as business districts and shopping malls.

In the more historical areas of the city and places of religious worship, you should dress conservatively. In mosques, clothing that covers shoulders, arms and legs is required, Ladies, Please ensure that you cover your hair when entering a mosque.

Public Displays of Affection 

Please keep all public displays of affection to a minimum, you may shake hands and hold holds. Kissing and hugging in public areas is strictly prohibited. 

Drinking Alcohol

Alcohol is served in licensed establishments like hotels, bars and specialised shops provided that you are over 21 years of age. Please keep in mind that drunk and disorderly conduct and drunk driving is not acceptable and a criminal offense. Using illegal drugs is also strictly prohibited.

Detailed information about the culture of Dubai