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10-11 November 2020 | Atlantis, Dubai

The Retail Summit Postponement Message – Please Read


Curated through 100+ interviews with retailers from across the world, The Retail Summit 2020 explores “The Hyper-Connected Consumer”. As new digital platforms have fundamentally altered the relationships between consumers and retailers, this year’s edition will examine the routes to success in this new environment.

Through over 20+ hours of dedicated content and 50+ individual sessions across 2 days, the 2020 agenda has been expertly built by retailers, for retailers to give you more actionable insights and new solutions.

Build your own itinerary and join your peers in new formats including:


TED-style Talks

Immerse yourself in a brand’s journey, and understand their DNA in these short, sharp, 15-minute presentations.

Roundtable Groups

Delve into topics in small, interactive group sessions led by a leading retail figure and take away actionable ideas to implement in your business.

Panel Discussions

Explore different perspectives on key issues through in-depth discussions between two expert voices.

Keynote Addresses

Be inspired and learn from those shaping the retail world in our keynote speeches from top industry leaders.

80+ industry heavyweights will tackle the topics at the heart of retail, including:

  • Creating a more sustainable organisation that minimises retail’s environmental impact
  • Communicating with authenticity and creating your “tribe”
  • Developing a global business outlook and getting expansion right
  • Investing in the power of storytelling to drive up engagement in your brand
  • Building an employee-centric culture that encourages and rewards risk

Download the full agenda here to discover more topics that will be covered at The Retail Summit 2020.

Visit the speaker page to find out more about the incredible line-up sharing their insights at this year’s Summit.