• THE RETAIL SUMMIT | 23-24 APRIL 2024 | DUBAI
  • THE RETAIL SUMMIT | 23-24 APRIL 2024 | DUBAI
  • THE RETAIL SUMMIT | 23-24 APRIL 2024 | DUBAI

2024 Agenda

  • Digital
24 Apr 2024    – 
Use Case
The Transformation of Airport Shopping - Flourishing in an Era of Tourism Prosperity

As global tourism continues to thrive, a recent report found that the duty-free retailing market is set to grow 15.9% by 2029. Explore how major international retailer, Avolta, are taking advantage of tourism boom and evolving their businesses to improve the customer experience and enhance profit margins.

  • How are the demands of airport customers changing?
  • Enhancing digital touchpoints to streamline the checkout experience.
  • How is the omni-channel reducing crowding and strengthening communication with consumers?
  • Re-designing airports to unlock additional opportunities for travel and experiences.
Vijay Talwar Chief Commercial Officer & Chief Digital Officer, Avolta (Dufry & Autogrill)