- Stream 1
- Data
- Brick & Mortar
Navigate the complexities of in-store digital transformation and hear from the brands that are radically transforming their architecture and operating models. Discover how leading retailers are innovating, modernising and harnessing disruptive in-store technologies to amplify the store experience, whilst simultaneously streamlining the role of store associates.
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Challenges faced, lessons learnt - upgrading legacy systems in a fast, efficient, and cost-effective manner.
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Analysing consumer data from across the omnichannel to personalise engagement and propel store performance.
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Monitoring, evaluating and taking action on KPI’s to drive customer loyalty and increase sales.
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The role of store tech in enhancing brand experiences and streamlining the role of the store associates.
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Leveraging generative AI instore, to empower store associates, amplify the customer experience, and driving KPI's.