The TRS 2024 Agenda has been intricately built upon 8 central themes, together analysing and comprehensively tackling the critical challenges and diverse opportunities facing retailers across the world. 2024 key themes include AI, Brick & Mortar, Data, Digital, Macroeconomics, Supply Chain, Sustainability & Ethics and Talent
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–Registration
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–Welcome Remarks from The Retail Summit
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–Welcome Remarks from Dubai Chambers
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Macroeconomics
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Brand Expansion
–KeynoteHow will the Economy and Consumers Continue to Shape the Retail Industry?A year with potentially the fewest restrictions since 2020, consumers will expect choices in how, when and where they shop. Retailers, who’ve been able to anticipate consumer needs before they are bro ... Tell me more + -
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Macroeconomics
–PanelChampioning Retail in the GCC - Navigating Market Expansion and Redefining Omnichannel ExperiencesIn a world where storms loom large, the GCC's retail sector continued to thrive in 2023. With the UAE Central Bank expecting the country’s economy to grow by 4.3% in 2024, and GCC governments push for ... Tell me more + -
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–Morning Break
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Brand Expansion
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Brick & Mortar
–Fireside ChatThe Marketplace Evolution - Transforming the Online/Offline ExperienceAs inflation continues and real time wages drop, retailers are focused on enhancing brand experiences to transcend pricing. StockX, the world’s first stock market for current culture, will dive into h ... Tell me more + -
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Supply Chain
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Digital
–Fireside ChatThe Evolution of Retail Tech - Web 3.0, Livestream Shopping and Product TraceabilityAs consumer preferences evolve, how are brands effectively incorporating digital tools to stay ahead? Join this session to explore the intriguing ways in which brands are adopting innovative and futur ... Tell me more + -
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–PanelFashion Forward: Ozwald Boateng's Journey Of Innovation & CollaborationOzwald Boateng's fashion journey began with his father's impeccable suits, inspiring his dream of a Savile Row boutique offering "Bespoke Couture" that embodies wearers' spirits. Celebrating over 30 y ... Tell me more +
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–Fireside ChatThe Fabric Of Resilience: Karen Millen's Path To Retail RoyaltyExplore the indomitable spirit of fashion resilience with industry luminary Karen Millen OBE. Join us for an exclusive session as Karen shares her journey in forging a fashion empire amidst challenges ... Tell me more +
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–Lunch
Network with Marketplace experts and draw inspiration from the Summit Showcase
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Macroeconomics
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Brand Expansion
–PanelExpanding into the Middle East-What is the Winning Recipe for Entering the Region?In a retail renaissance, the Middle East emerges as a hub of growth and opportunity. As Dubai solidifies its status as a global shopping destination and Saudi Arabia pumps investments into colossal re ... Tell me more + -
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Supply Chain
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Digital
–PanelEmpowering Digital Innovation – Leveraging Emerging Technologies Throughout the Value ChainRevamping a retailer's technology foundation is essential for its long-term success. Yet, extensive digital transformation initiatives can be both expensive and time-consuming. Discover how retailers ... Tell me more +
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AI
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Data
–PanelBeyond Personalization - How is AI Elevating the Consumer Experience?From turbocharging business processes to revolutionizing consumer connections, artificial intelligence has ignited a retail revolution. Join us for an electrifying panel that unveils the boundless pot ... Tell me more + -
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Sustainability & Ethics
–Fireside ChatSustainable Commerce – Reducing Environmental Impact and Strengthening our Commitment to Climate ActionAs conversations surrounding sustainability continue to dominate board meetings, discover how re-commerce marketplace, eBay, is spearheading the adoption of a 100% clean energy operational model and m ... Tell me more +
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–Fireside ChatThe Reality Behind Unified Commerce: $236 Billion Insights RevealedShopify knows a thing or two about doing commerce right. Trusted by the likes of Supreme, Netflix, Skims and Gymshark, Shopify drove $236bn gross merchandise volume for merchants in 2023. In this inti ... Tell me more +
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–Afternoon Break
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Data
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Brick & Mortar
–PanelAgility at Scale – Pivoting Digitalisation In-Store and Enhancing Brand ExperiencesNavigate the complexities of in-store digital transformation and hear from the brands that are radically transforming their architecture and operating models. Discover how leading retailers are innova ... Tell me more + -
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Digital
–PanelHow to Excel in E-Commerce - Elevating the Consumer Experience and Optimising Brand FulfilmentWith the global e-commerce market set to grow 9.4% in 2024, and mobile shopping gaining favour amongst younger generations, retailers are presented with ripe opportunity. Explore how retailers can enh ... Tell me more +
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Brick & Mortar
–Fireside ChatCultivating Community Engagement - Connecting with Consumers through Pop Ups and Interactive WorkshopsAs retailers use pop-up spaces to captivate and excite consumers, explore how British-Nigerian beauty brand, Liha Beauty, are creatively engaging with their consumers through community led workshops. ... Tell me more + -
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Brand Expansion
–Fireside ChatExploring Transformative Business Strategies: A Case Study of HasbroJoin us for an insightful session exploring the dynamic business strategies and transformations undertaken by Hasbro, a global leader in play. Delve into the strategic decisions and innovative approac ... Tell me more +
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Macroeconomics
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Brand Expansion
–Fireside ChatSeizing Opportunities in Emerging Markets - Capturing Retail Expansion in AfricaDive into the heartbeat of Africa's burgeoning urban landscape, thriving e-commerce, growing populace, and soaring GDP. Explore the strategies for entering African markets and witness how regional ret ... Tell me more + -
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Digital
–Use CaseUnlocking Commercial Opportunities in the Metaverse - Setting Up Shop and Delivering an Immersive ExperienceWith the number of metaverse users forecast to exceed 1.4 billion by 2030, discover how immersive virtual is reshaping the retail. Join Christofle, the first luxury tableware brand to enter web3, as t ... Tell me more +
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Talent
–PanelCrafting a Vibrant Company Culture - Embedding Company Values and Nurturing Talent in RetailAs the workplace undergoes a transformation, retailers face the challenge of meeting heightened employee expectations. Hear from visionary market leaders and discover how retailers are both embracing ... Tell me more + -
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Digital
–PanelClicks, Shares, and Shopping Carts - Delivering Compelling Content and Building Online CommunitiesAs of April 2023, the global count of internet users reached a staggering 5.18 billion, encompassing 64.6 percent of the world's population. As social media reshapes consumer shopping behaviour, delve ... Tell me more +
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Women in Retail17:45 – 19:00
A 39% female audience is a good start – but we’re not done yet!
Championing a diverse and balanced retail world is mission-critical to TRS. We are fanatical about championing womens’ achievements and providing a platform to celebrate bravery and success.
The exclusive Women in Retail reception, set amongst the stars in a sumptuous setting, brings together 3 inspirational leaders who have smashed through every barrier and created their own journeys.
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–Sky Party
17:45 - 20:00
Take to the Sky with live music, cocktails and entertainment at Dubai’s newest iconic rooftop venue after the 1st day of learning and discovery. With Insta-ready backdrops, Cloud 22 is the perfect place to take in the views of the iconic Palm Island, the Arabian Sea and Dubai’s captivating skyline whilst sipping a signature cocktail. All registered TRS 2024 attendees welcome.
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–Day 2 Registration & Morning Refreshments
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Brick & Mortar
–Fireside ChatBridging Unexpected Worlds: DFS's Integrated Retail Journey from Airport Terminals to Tourist HavensEmbarking on a transformative journey, DFS transcends boundaries between airport terminals, resorts, and tourist destinations, seamlessly intertwining digital and physical realms to craft immersive re ... Tell me more + -
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Sustainability & Ethics
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Supply Chain
–PanelAligning Consumer Expectations for a Better World - Demonstrating Sustainable Practice throughout the Value ChainAs ethics and sustainability reshape retail, join us on a journey through the transformative shifts driven by consumer demand. As retailers expand their sustainability horizons, this panel will delve ... Tell me more + -
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–Morning Break
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- Stream 1
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Talent
–PanelDiversity, Equity and Inclusion – Inspiring the Next Generation of Retail TalentDespite progress in achieving workplace equality, only 10.4% of Fortune 500 companies were led by women in 2023. While the inclusion of just 8 black CEOs on the list marked the highest number since the inception of the Fortune 500 in 1955, there is still work to be done. Explore the insights from influential retail executives advocating for diversity in the workplace and paving the way for the next generation.
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Promoting retailing as a long-term career path
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Collaborating with universities and educational institutions.
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Equity in the workplace - providing fair opportunities for talent advancement.
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Data
–Roundtable AMaximizing Profits and Driving Business Growth - A Deep Dive into Payment Technology for Store SuccessAs retailers continue to develop their omni-channel strategies, payments are often overlooked. Explore the innovative ways in which retailers are creatively employing payment tools to boost operationa ... Tell me more +
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Brand Expansion
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Digital
–Fireside ChatThe Making of Kayali - Building a Home-Grown Brand which Speaks to a Global AudienceSince co-founding HUDA Beauty with her sisters, social media powerhouse, Mona Kattan, has grown from strength to strength. With an engaged a community of more than 3 million followers, this session wi ... Tell me more +
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Brick & Mortar
–PanelPioneering a Captivating Store Experience - Demonstrating Originality and Elevating the Customer JourneyWhilst the popularity of online shopping continues to surge, in-store experiences remain a cherished pastime for both locals and tourists. Discover how enterprise retailers are elevating their store d ... Tell me more + -
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Sustainability & Ethics
–Roundtable BDemystifying Digital Product Passports - Enabling Transparency and Building Trust with ConsumersAs the EU reinforces its commitment to climate action, inspiring global climate goals, retailers are actively equipping consumers and future-proofing their strategies against the proposed DDP regulati ... Tell me more +
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–Fireside ChatForging New Paths & Finding New Audiences In The Changing World Of FashionEmbark on an exclusive journey into the world of Julien Macdonald OBE, the iconic British fashion designer renowned for his show stopping creations and high-octane glamour. His eponymous label, launch ... Tell me more + -
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Sustainability & Ethics
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Brick & Mortar
–Roundtable CFrom Blueprint to Build – Demonstrating Sustainability through Brick-and-Mortar Brand ExperiencesWhilst many British retailers shift from standalone stores to in-store concessions, the UAE experiences heightened competition for top-tier mall and shopping district locations This roundtable will co ... Tell me more +
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Digital
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Brick & Mortar
–Fireside ChatExperiential Retail – Delivering and Enhancing the Personalised Shopping ExperienceAs consumers become increasing digitally native and shopping dynamics continue to shift, how can retailers redefine and distinguish their store experiences? We'll speak with Sharon Price John to hear ... Tell me more + -
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–Lunch
Network with Marketplace experts and draw inspiration from the Summit Showcase
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Digital
–Use CaseThe Transformation of Airport Shopping - Flourishing in an Era of Tourism ProsperityAs global tourism continues to thrive, a recent report found that the duty-free retailing market is set to grow 15.9% by 2029. Explore how major international retailer, Avolta, are taking advantage of ... Tell me more + -
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Sustainability & Ethics
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Digital
–PanelCrafting the Future of Retail - Harmonizing Gen-Z Shopping Preferences and ValuesAs Gen-Z carve out their influence on market trends, discover how retailers are successfully winning over younger consumers. As the volume of Gen-Z consumers continue to grow, our visionary panellists ... Tell me more + -
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Digital
–PanelElevating Digital Touchpoints - Delivering a Best-In-Class Omnichannel ExperienceIn the ever-evolving landscape of retail, the omni-channel experience has emerged as a game-changer. Delve into the core elements of a successful omni-channel strategy and unveil how brands leveraging ... Tell me more + -
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–Closing Remarks from The Retail Summit
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–Close of TRS 2024 & Canapes on the Balcony