2024 Agenda

  • Stream 1
  • AI
  • Data
23 Apr 2024    – 
Beyond Personalization - How is AI Elevating the Consumer Experience?

From turbocharging business processes to revolutionizing consumer connections, artificial intelligence has ignited a retail revolution. Join us for an electrifying panel that unveils the boundless potential of AI in amplifying the consumer experience as retailers seek to enhance their AI capabilities.

  • How has generative AI disrupted retail and how are brands remaining one step ahead?  
  • Using AI to orchestrate the consumer journey and guide them through the purchasing and returns processes.
  • Using real time data analytics to automate processes and reduce costs.
  • Navigating the limitations surrounding AI based clientele, and how to take a more humanised approach to consumer engagement.  
  • Defining a risk-based approached to AI adoption.
Maria Gedeon Mohr Founder & CEO, Gedeon Mohr and Partners
Saud Alsulaiman Group CEO, Alsulaiman Group (Ikea Saudi Arabia & Bahrain)
Bianca Rangecroft Founder & CEO, Whering
Ronaldo Mouchawar Founder, Souq & VP, Amazon (MENA)
Sergio Herz CEO, Cultura