- Stream 1
- AI
- Data
23 Apr 2024
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Panel
Beyond Personalization - How is AI Elevating the Consumer Experience?
From turbocharging business processes to revolutionizing consumer connections, artificial intelligence has ignited a retail revolution. Join us for an electrifying panel that unveils the boundless potential of AI in amplifying the consumer experience as retailers seek to enhance their AI capabilities.
- How has generative AI disrupted retail and how are brands remaining one step ahead?
- Using AI to orchestrate the consumer journey and guide them through the purchasing and returns processes.
- Using real time data analytics to automate processes and reduce costs.
- Navigating the limitations surrounding AI based clientele, and how to take a more humanised approach to consumer engagement.
- Defining a risk-based approached to AI adoption.